Business Process Optimization

New investments in IT systems should aim at improving your business processes and assuring OPEX reduction. Therefore, any new OSS/BSS system must be properly integrated with your existing business processes. That`s why SunVizion Network Information Management system is process-centric. Rapid integration with business processes is facilitated by the SunVizion Workflow Management Tool and Business Process Integration Layer.

In cooperation with our partners we provide comprehensive set of professional services including:

• Reengineering and optimization of the existing business processes pertaining to network operations
• Information flow analysis for the existing business processes, e.g. customer care or fault management
• Design of workflows that can utilize SunVizion information and data to improve your business processes
• Information modelling for data flows between SunVizion and processes based on TM Forum SID and ITU standards