SunVizion is proud to announce the launch of SunVizion Chat Assistant, a cutting-edge solution that transforms the way telecom operators interact with their network data. Designed for both desktop and mobile use, the Chat Assistant brings natural language interaction to OSS platforms — making access to and control over complex network information faster, simpler, and more intuitive.

From Complex Interfaces to Conversational Simplicity

SunVizion Chat Assistant allows users to search, verify, and update network inventory using natural language commands — either typed or spoken. Whether you're in the office or in the field, getting the data you need (or modifying it) becomes as simple as asking a question.

Key Capabilities

  • Natural language interface – interact with your OSS system in plain language
  • Search and retrieve data – quickly access detailed network and service information
  • Update records – safely and efficiently modify data within the inventory system
  • Cross-platform support – works seamlessly on web and mobile devices
  • Smart suggestions – leverage AI to automate and guide routine operations

Built for the Whole Team

SunVizion Chat Assistant is designed to support a wide range of users across your organization:

  • Field engineers can access and update network data in real time from their mobile devices
  • Network operations teams can resolve issues faster and with less reliance on system experts
  • Support staff can quickly find the answers they need without escalating routine tasks
  • New employees can get up to speed quickly without long onboarding or training

A Step Toward Truly Intelligent OSS

At Suntech, we believe operational support systems should be more than just data repositories. They should actively assist users in making decisions, solving problems, and improving performance. The launch of SunVizion Chat Assistant is a major step in that direction — enabling faster operations, fewer errors, and better collaboration across teams.

Learn More

Visit the SunVizion Chat Assistant product page to explore how this new solution can help your organization make better use of its OSS environment — and empower your teams with truly intelligent tools.