SunVizion Service Fulfillment solution streamlines the process of making services available to subscribers, reduces time-to-market and increases customer satisfaction. Catalogue driven approach improves operational efficiency and empowers the whole product lifecycle from planning to service activation.
Telecom Service Fulfillment
SunVizion Service Fulfillment architecture includes internally pre-integrated and ready for external integration through built-in service-oriented architecture following modules: Service Inventory, Service Catalogue, Workflow driven Service Order and Provisioning Orchestration, Resource Management, Workforce and Material Management.
Catalog driven approach:
- Agile implementation of fulfillment processes.
- Rapid introduction of new products and services
- Possibility of automatic reconfiguration of the process during its execution
- No need of regression testing after implementation of a new service
Workflow:
- Smooth flow of data between various actors of the fulfillment process
- The flow of the tasks visible and displayed via intuitive any-device web portal.
- Business agility among internal and external workforce resources.
- Changes and development with no need to code
Service and Resource Inventory:
- Visibility into all parameters of services (both in terms of clients and hardware)
- Registration of the services used by a customer
- Reservation of the network elements necessary for the service
- Perfect visibility into existing network assets
Provisioning:
- Fully automatic activation and modification of services
- Simpler installation of devices
- Automatic service locking
- Increase flexibility of introducing new device types
