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How can Service Order Management automation reduce operational costs?

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Telecom operators have long understood that processing service orders efficiently at scale is critical to their operations. This is why countless funds are invested in making incremental process improvements and staff training to keep workflows running smoothly.

But despite these efforts, most Telcos are still bleeding money through outdated, manual service order management (SOM) systems. These legacy systems / processes slow down fulfillment, introduce costly errors and stretch operational teams to the limit.

How to effectively plan telecommunication network expansion to avoid costly mistakes?

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Most operators believe they’re planning and scaling their network efficiently. After all, they’ve hired some of the best designers in the world. Or so they think.

They may have the best human designers in the world, but what if humans empowered by static engineering rules like “fibre deeper” and “overbuild by 25% everywhere” just aren’t even close to being the most optimal answer?

From Design to Field to Fulfilment: 7 Ways Telcos Gain from Inventory Accuracy

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What happens when telecom network inventory management isn’t optimised or accurate? For telecom operators, the consequences of inaccuracy ripple across the entire service lifecycle in ways that most don’t even realise - from missed SLAs and failed activations to wasted technician hours, lost assets and even regulatory risk. These silent killers of OSS efficiency often go unnoticed until the losses start adding up into the millions and a costly audit is required. The good news? Accurate inventory doesn’t just patch this million dollar problem. It transforms your entire operational flow from designs to the field to fulfilment and operations.

Decoding 5G: How SunVizion's Solutions are Shaping the Future

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5G technology has been at the forefront of recent telco investment waves. The global 5G services market was valued at USD 84 billion in 2023 and is expected to reach USD 2.2 trillion by 2030 (growing at a CAGR of 59.4% from 2023 to 2030), according to Grand View Research.

5G offers revolutionary possibilities, such as enabling ultra-fast connectivity, low latency, and massive device connectivity. However, for many telcos, it’s now a case of recouping their large investments. Implementing and managing 5G networks presents unique challenges, from network planning and optimisation to service orchestration and operational efficiency. Perhaps even more front-of-mind for telcos is to identify attractive new offers to deliver to their customers.

Overcoming Challenges in Network Lifecycle Management: From Manual to Automated

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The rapid evolution of telecommunications networks has introduced unparalleled opportunities for innovation and connectivity. However, it also comes with a set of significant challenges in managing the complete network, and the lifecycles of all of the parts that it’s comprised of. Asset / Network Lifecycle Management (ALM / NLM) involves the planning, design, procurement, deployment, operation, tracking and retirement of network assets. Effective NLM is essential for telecom operators to remain competitive.

5 Game-Changing Trends that will define OSS/BSS in 2025

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Telecom operations are on the verge of a huge inflection point. Will your OSS/BSS systems help ensure your organisation not only survives but thrives through it?

The future of telecom OSS/BSS is being shaped by rapid technological advancements, regulatory shifts and evolving customer demands. In 2025, the five key trends that follow will redefine how telecom operators manage networks, services and customer experiences.

Securing Telecom Networks: The role of Network Assurance and Network Inventory

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As the value of information traversing global telecom networks increases, their attractiveness as cyber-targets also escalates. Networks face increasing threats, not just from cyberattacks and data breaches but from associated service disruptions. These challenges demand counter-measures - robust network assurance strategies that protect both operational integrity and data security. In this article, we explore how telecom operators can utilise network assurance and network inventory solutions in new ways to help combat rising cyber threats.

What are you leaving behind? Behaviours that can block you from transforming your OSS/BSS

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Change Management can be easily forgotten about by network operators and OSS/BSS vendors alike when embarking on a major OSS transformation project. In a recent Twitter post, Jason Fried posed a powerful question for those guiding a customer on an OSS transformation. Rather than simply focusing on what users will get or do with a new tool, as most project teams do, we should ask ourselves, what are customers going to stop doing once they start using it? This provides an entirely new perspective on the OSS transformation, one that shifts to the lens to the customer and their concerns, hopes, fears and dreams.