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Automated Network Planning & Design: Paving the way for telecom innovation and cost efficiency

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Network inventory solutions like SunVizion Network Inventory, Network Configuration Management and Network Planning and Design modules combine to form three of the most pivotal pieces of any network operator’s OSS/BSS product suite. In this article we’ll explore the comprehensive range of use-cases they service, which are crucial for the efficient and effective management of telecommunications networks. These solutions cater to various aspects of network management, including network planning and design, network capacity allocation, asset management and automated network design, as well as support for assurance and fulfilment use-cases. 

Let's explore these use-cases in greater detail:

Beyond tech skills: Cultivating intellectual and collaborative excellence in OSS / BSS teams

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Yann LeCun is a renowned figure in the field of deep learning and heads Meta’s artificial intelligence (AI) research labs. LeCun has been noted as saying, from his experience leading Meta’s research lab, “the most rewarding hires were those who brought more intellect to the table than myself. Working with individuals who display superior intellect can be enriching and elevating.” 

A Time Machine Perspective: The evolution and future of OSS/BSS

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If we were to travel back in time to the 1980s, we would find the landscape of Operational Support Systems (OSS) and Business Support Systems (BSS) was akin to an uncharted wilderness. Concepts like alarm management, performance management, inventory management, and all the others were in their nascent stages, barely developed or perhaps not even conceptualised yet. The possibilities for innovation in this space would now seem staggering, with vast areas awaiting exploration and development.

Telecom's biggest competitor might not be what you expect...

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The world of telecommunications is a competitive one, as is the industry of operations software for telcos. As one such vendor, we’ve learnt a really important lesson over the years – that our strongest competitor is not other vendors but a potential client that chooses to do nothing.

Debunking 5 major customer loyalty myths: How OSS can help elevate loyalty for telcos

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The telecommunications industry is a fiercely competitive space and customer loyalty is seen as a factor that can make or break a company. This is true to an extent. However, this article on Forbes by Jon Picoult refers to 5 commonly-held myths around customer loyalty that the telecommunications industry can definitely learn from. Not only that, but the telco industry can learn a lot about customer loyalty by dispelling these 5 common myths – in part by using Operational Support Systems (OSS) as upstream systems to solve downstream loyalty ‘problems.’